Tutorial · 8 min read

How to Export Software Advice Reviews to CSV & Excel

Pull verified Software Advice reviews — with all four sub-ratings, separated pros and cons, and reviewer firmographics — into a clean spreadsheet in under a minute. No copy-paste, no account required.

Software Advice sits inside the Gartner Digital Markets network, which means its reviews are written by software buyers who were verified before publishing. That makes the data unusually trustworthy for vendor selection — but the public site only loads reviews a handful at a time behind “show more” clicks, and there is no native export button. If you want to analyze patterns across hundreds of reviews, you need the underlying structured data, not a screen full of cards.

The Software Advice Reviews Exporter Chrome extension reads every review on a product profile and writes it to a CSV or Excel file with each field in its own column. This guide walks through the export, then digs into what makes Software Advice data distinct from Capterra and G2 and how to turn it into decisions.

What gets exported from Software Advice

Every row in your export is one review. The extension captures the headline rating, all four sub-ratings Software Advice collects, the separated pros and cons, and the firmographic context that makes B2B reviews actionable:

overall_rating — the 1–5 star headline score
ease_of_use, customer_support, value_for_money, functionality — the four sub-ratings
review_text — the full free-text body
pros and cons — kept as separate fields
reviewer_title, company_size, industry — reviewer firmographics
review_date — when it was published

Sample CSV header

Open the file in Excel, Google Sheets, or your BI tool of choice and you'll see this column order:

overall_rating,ease_of_use,customer_support,value_for_money,functionality,review_text,reviewer_title,company_size,industry,pros,cons,review_date

Export Software Advice reviews in 3 steps

1. Install the extension

Open the Software Advice Reviews Exporter on the Chrome Web Store and click Add to Chrome. It installs in a couple of seconds and adds a small icon to your toolbar. No sign-up and no API key are needed.

2. Navigate to the reviews page

Go to the product you want on Software Advice and open its reviews tab. The URL follows the pattern softwareadvice.com/[category]/[product]-profile/reviews. You don't need to manually click “show more” — the extension handles pagination for you.

3. Click export

Click the extension icon and choose CSV or Excel. It scrolls through the full review list, collects every field above, and downloads a ready-to-analyze file. Larger products with thousands of reviews take a little longer because each batch has to load before it can be read.

Software Advice-specific tips and quirks

Software Advice data behaves differently from other review sources. Keep these in mind before you start slicing the export:

It's part of the Gartner network

Software Advice, Capterra, and GetApp all share one Gartner Digital Markets review pool. Reviewers are verified before their review goes live, so the firmographic fields (company_size, industry) are more reliable than on open platforms.

Four sub-ratings tell the real story

The spread between ease_of_use, customer_support, value_for_money, and functionality reveals exactly where a product over- or under-delivers. A 4.6 overall can hide a 3.8 on value — always read the dimensions, not just the headline.

Pros and cons are separated

Unlike a single review blob, Software Advice asks reviewers to fill pros and cons distinctly. You get them in their own columns, which makes keyword analysis of adoption drivers versus blockers far cleaner.

Audience skews SMB and mid-market

Many Software Advice buyers research through a phone advisor before purchasing, so the reviewer base leans toward small and mid-sized businesses. If you sell up-market, weight that segment skew when reading aggregate scores.

Dedupe when combining sources

Because the Gartner network syndicates reviews, the same review can appear on Capterra and GetApp too. When you merge exports from multiple sites, dedupe by reviewer plus review_date so you don't double-count.

Turn Software Advice reviews into insights

Once the data is in a spreadsheet, three quick analyses surface most of the value:

Find the weakest dimension

Average the four sub-ratings per product and look for the lagging one — for example, value_for_money sitting well below functionality. That gap is your sharpest competitive talking point or product backlog signal.

Pivot rating by company size

Build a pivot table of overall_rating by company_size to see which segment is happiest. A product loved by 1–10 employee firms but rated low by 200+ teams is telling you exactly where it scales — and where it breaks.

Keyword the pros and cons separately

Run word-frequency counts on the pros and cons columns independently. The top pros are your adoption drivers; the top cons are your churn and objection blockers.

Who uses exported Software Advice reviews

Buyers shortlisting software

SMB and mid-market evaluators compare sub-ratings across a shortlist before booking demos, cutting weeks off vendor selection.

Product marketers

Position around sub-rating gaps — lead with the dimension where you beat the category and where rivals visibly under-deliver.

Customer success teams

Mine the cons column for churn-risk signals — recurring complaints are early warnings you can act on before they spread.

Competitive intelligence

Map competitor weaknesses by exporting their profiles and clustering the most frequent cons into a defensible battlecard.

Frequently Asked Questions

Does it capture the four sub-ratings?

Yes. Each of ease_of_use, customer_support, value_for_money, and functionality gets its own column alongside the overall rating.

Is Software Advice data the same as Capterra?

They share the Gartner Digital Markets review network, so reviews overlap. If you pull from both, dedupe across them by reviewer and review_date to avoid counting the same review twice.

Are pros and cons separated?

Yes — they are distinct fields in the export, so you can analyze positive and negative feedback independently without parsing one blob of text.

How many reviews can I export?

There's no fixed cap — the extension paginates through the entire review list on the profile. Very large products simply take a little longer because each batch must load first.

Do I need an account?

No. You don't need a Software Advice login or any sign-up. Install the extension, open a reviews page, and export.

Start exporting Software Advice reviews

Get every sub-rating, pro, con, and firmographic field in a clean spreadsheet — free, no account needed.

Export Software Advice Reviews

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